Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
When you register on TripTell, we collect your name, email address, and encrypted password. If you subscribe to a premium plan, payment processing is handled by our payment partner (Razorpay) and we do not store your card details.
We also automatically collect usage data including pages visited, time on site, and browser/device information through Google Analytics (if enabled).
2. How We Use Your Information
- To provide and improve our services
- To send transactional emails (subscription confirmations, password resets)
- To personalize your experience (saved posts, recommendations)
- To process payments and manage subscriptions
- To analyze site usage and improve content
3. Cookies
TripTell uses essential cookies for session management and security (CSRF protection). We may use analytics cookies (Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect site functionality.
4. Data Sharing
We do not sell your personal data. We share information only with service providers that help us operate TripTell (hosting, payment processing, email delivery) and as required by law.
5. Data Security
We use industry-standard security measures including password hashing, HTTPS encryption, and CSRF protection. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request to access, correct, or delete your personal data by contacting us at privacy@triptell.in. Account deletion removes your profile and associated data within 30 days.
7. Children's Privacy
TripTell is not intended for children under 13. We do not knowingly collect data from children under 13.
8. Changes to This Policy
We may update this policy from time to time. We'll notify registered users of significant changes via email.
9. Contact
For privacy-related questions, contact us at privacy@triptell.in or through our contact page.